Recent Water Damage Posts

How Can Raleigh Homeowners Lessen the Chances of Water Damage?

12/28/2022 (Permalink)

Green SERVPRO car on the side of the road No matter where the water damage is in your home, SERVPRO tackles it and makes it "Like it never even happened."

SERVPRO Tips for Raleigh Property Owners to Avoid Water Cleanup

While burst pipes or floodwater in a Raleigh property are not unavoidable, there are things homeowners can do to lessen the potential. SERVPRO put together a list of actions property owners can use to take proactive measures against many types of damage from water.

Water damage in a Raleigh home can be expensive for a homeowner. The National Association of Water Companies (NAWC) estimated in a recent report that there are 650 broken water mains per day across the United States. That number will continue to increase as the pipes across America age and do not receive timely repairs or replacement. Most homeowners should be aware that water issues in the plumbing running through their property are not the problem of the local water company. It is on the homeowner for the repairs unless specifically covered. That is why regular inspections can nip water issues in the bud before they become large, expensive, damaging events within the structure. SERVPRO offers up the following tips to point out actions that homeowners can take to inhibit the potential for needing water cleanup in their homes.

Water Damage Potential Areas to Watch

Here is a brief overview for local homeowners to avoid water damage:

  • Consider the age and state of repair for the plumbing within the home
  • Notice any trees on the property that could have roots affecting pipes between the yard and the street
  • Clay soil has minerals that can corrode pipes

Older Pipes At The Root Of Water Mitigation Issues

According to the NAWC, the majority of the water pipes in the U.S. average 45 years or older. The older the plumbing is, the more likely it will need repair or undergo water damage causing a break.

Tree Roots Can Destroy Water Pipes

The water damage potential from a pipe back up in a home has the potential to cause thousands of dollars in damages. Regularly looking for signs of a tree root invasion into a line can save homeowners the stress and expense of this situation. Signs to look for are:

  • Clogged or blocked drains happen regularly
  • Gurgling sounds after flushing the toilet
  • Sinkholes appearing in the yard can indicate a collapsed sewer pipe

Clay-Based Soil Can Cause Water Pipe Corrosion

When there is a large-scale leak outside of the home, it is usually only a matter of time until the water damage causes problems inside the property ranging from foundation issues to mold. While sandy soils have the least corrosive properties, soil with clay can have a high chloride content to damage the pipes over time, leading to leaks or weakening enough to burst.

Preparing for Water Damage

Another issue in Raleigh homes that can bring water damage is the sudden change in the weather. In a study completed by the ASCE (American Society of Civil Engineers), a mere ten-degree drop in temperature can stress main and service lines to the point of breakage, particularly in the cases of old pipes that need replacement. It is not unusual for sudden cold snaps to occur in this area. The simple act of winterizing exterior faucets by turning off the local supply and adding a Thinsulate covering can help avoid freezing pipes when the occasional winter storm or clipper system rolls through the area.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 serves the Raleigh area with professional water damage mitigation services. The trained technicians arrive quickly to handle the extraction and drying for the property.

Raleigh Properties Deserve Skilled Water Restoration

12/27/2022 (Permalink)

water puddling on hardwood floor; cupping and warping started Water damage can impact your flooring, furnishings, walls, and personal belongings.

Contact SERVPRO in Raleigh for Trusted Water Restoration

You count on your house to protect you, your family, and your pets from the elements, which means keeping wind, rain, and other factors on the outside. But what do you do when water damage occurs due to internal sources like a hidden leak or burst pipes? Accidents happen, and when they do, SERVPRO is in the area and ready to work 24 hours daily, each day of the year. We handle all your water restoration needs so you can ensure your Raleigh property is back to how it was before the water-related incident.

If you have water damage anywhere on your property, it can impact your flooring, furnishings, walls, and personal belongings. Additionally, there could be concerns regarding your home’s structure depending on the damage severity. Hiring professionals from SERVPRO for water restoration in Raleigh includes water removal services, thorough drying, reconstruction, and more.

Our water restoration process follows these steps:

  • Assessment of your interior
  • Removal of all standing water
  • Loss mitigation
  • Drying and dehumidification
  • Antimicrobial application/odor control measures

The SERVPRO Green Fleet is stocked up and ready for all restoration projects. Our water restoration technicians (WRT) know how to look for hidden moisture pockets, especially those in hard-to-reach spaces. With equipment like borescopes, the Injectidry system, and other applied structural drying techniques, you can feel confident that no moisture gets left behind to cause further damage or mold growth.

We Have All Areas of Your Restoration Covered

You already have plenty on your mind, so SERVPRO is here to make your life easier by ensuring all facets of your project get handled.

  • Our crew chief adjusts our drying process as the project progresses to ensure we reach our goals.
  • We bring backup power to use should electricity to a portion of your home be turned off.
  • Count on us to act as a liaison with your insurance company to help you facilitate your claim.

Request help online or call SERVPRO of Southeast Raleigh/Garner at (919) 615-1179 when you need water restoration services for your home or business.

Don’t Let Your Garner Property’s Water Damage Worsen

7/27/2022 (Permalink)

Leaking drain under sink It only takes a little water to cause a lot of damage. Don't DIY! Call SERVPRO!

Call SERVPRO for Prompt, Efficient Water Damage Assistance in Garner

Whenever your Garner residence or commercial property has a water emergency, how you act makes all the difference. Whether it is from ceiling leaks, flooding, or a significant spill, you increase your chances of rapid, effective restoration when you call in the help of trained professionals. SERVPRO has all the advanced equipment and expertise necessary to restore your property to the pre-water emergency condition – “Like it never even happened.”

Don’t let your water damage in Garner turn into a significant issue. Once you call SERVPRO, our customer care team gathers information about your project, and our Green Fleet arrives at your door within hours. Until we are at your property, these are some things to consider:

  • Do you feel it is safe to remain in your home until the restoration crew arrives?
  • Remember that slip and fall or electrical hazards are areas of concern with any water-related emergency.
  • Be careful navigating the water loss zone and avoid allowing foot traffic, if possible.

Water Mitigation to the Rescue

Rather than allowing for worsening water damage, our crew can get in and begin water mitigation efforts with precision. The faster we begin water removal services, the faster we can restore your property. Not only do we address standing water, but we also use specialized moisture detection equipment that helps us locate all areas of undetected water. Throughout the project, we utilize advanced drying techniques while monitoring progress. This allows us to add or subtract and move equipment around to help us achieve our overall goals.

We Always Keep the Customer Informed

You will not feel left out of the process, as you can count on a franchise professional to talk you through our process at each phase. We go over what you can expect, the equipment we are using, and what we believe the outcome will be.

SERVPRO of Southeast Raleigh / Garner is the team you want at your door for help with water damage! Get in touch with us by requesting help online or calling (919) 615-1179 for emergency response.

Help in Raleigh for Clean Water Restoration Projects

7/27/2022 (Permalink)

water leaking from ceiling Water damage can occur at any time, but no worries! SERVPRO is always a phone call away.

Call SERVPRO 24/7 in Raleigh for Skilled Water Restoration

Not only is SERVPRO here if you suffer from flood damage and black water situations at your Raleigh property. We offer clean water restorations to help you get your property back on track. Following our proven process and methods for water removal services and drying, your interior will be “Like it never even happened.”

What is Clean Water Restoration in Raleigh?

Clean water projects are category 1, which means the water comes from a source line of incoming water lines. In many situations, a clean water project in Raleigh involves fewer contaminants unless the water comes into contact with chemicals or other hazardous compounds inside the home.

Did you know? Many items impacted by a category one clean water event in your home can be salvaged with SERVPRO’s drying and cleaning techniques.

SERVPRO has IICRC-Certified Water Restoration Technicians (WRT)

Our team is highly trained and ready to begin water mitigation and drying as soon as we arrive at your door and our crew chief completes the initial assessment and inspection. Some of the areas we often see when called for household category 1 or 2 water damage include:

  • Burst pipes
  • Ceiling leaks from overhead bathrooms
  • Broken dishwasher, washing machine, or refrigerator lines
  • Significant spills and overflowing tubs

Our initial assessment tells us of any possible hazards in the work zone, including electrical work and slip and fall dangers. The crew can move or raise furniture using blocks to lessen damage to each piece and thwart staining or discoloration of flooring and carpeting beneath. As all standing water gets pulled up, we strategically place fans and dehumidifiers that we can adjust as we work to achieve our drying goals better.

After all the steps for water removal and drying are complete, the surfaces inside your home get treated with potent EPA-registered antimicrobials and deodorants to ensure a safe living space for your family and pets.

Contact SERVPRO of Southeast Raleigh / Garner whenever you require help with water restoration! You can reach our customer care center anytime, day or night, by dialing (919) 615-1179.

SERVPRO Offers Clean Water Damage Restoration in Garner

3/27/2022 (Permalink)

a flooded laundry room with water covering the floor When water damage affects your home, any delays are critical. Contact SERVPRO for water removal and water damage restoration services. Call us 24/7.

Our Drying Techniques Are Crucial to Water Damage Restoration in Garner

Unlike contaminated floodwaters, clean water generally does less severe damage to Garner homes and is more easily remediated. This fact indicates that fewer microbial threats are usually present and a greater number of household contents can be saved. Ultimately, cleaning up and restoring these issues largely depends on how swiftly and thoroughly moisture can be dried up.

SERVPRO’s water damage restoration experts in Garner are highly-trained and experienced in drying up excess leak-related water. They are knowledgeable in the performance of all emergency water damage services, like fixing burst pipes and ceiling leaks and resolving the harmful effects of basement flooding. When completing their clean water removal and drying work, our technicians: 

  • Ensure there are no dangerous electrical or other issues that could harm residents or workers; if there are, they post warning signs and protect everyone involved
  • Move or block furniture and remove any other items that could stain carpets or suffer additional water damage
  • Try to remove any staining before things are dried
  • Attempt to limit drying times by extracting as much water as possible from carpets and other floorings with powerful, portable, or truck-mounted extractors
  • Ventilate difficult-to-access places behind walls, ceilings, and other structural elements
  • Establish a balanced drying system consisting of the right ratio of state-of-the-art air movers, dehumidifiers, and Injectidry systems

Once these steps have been taken, homes and their contents are treated with strong antifungals and deodorants. These final measures ensure that harmful fungi, like dry rot and mold, are prevented and foul, water-related odors are eliminated.

With all of this in mind, remember that quality water damage restoration is available nearby at your local SERVPRO of Southeast Raleigh/Garner. We are always here to assist you and can be reached at (919) 615-1179 whenever you need us.

What Equipment is Necessary for Water Removal in a Garner Home?

1/13/2022 (Permalink)

Equipment We have state of the art equipment that can handle any size water damage. We are available to help 24/7 so call us right away.

Garner Homeowners Should Call SERVPRO for Water Damage Restoration

Water damage in a Garner home can completely derail your daily plans. Trying to contain the damage, salvage your personal belongings, and situate your family out of harms’ way can be overwhelming. Crucial to your success is calling the experts and letting them handle water extraction until your home is dry and everything is back in order. The tools and technology a 

certified water restoration crew bring into your home are recommended to mitigate your loss.

In Garner, water removal, drying, and disinfection is a job for SERVPRO and our staff. Our crew is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to handle water damage situations expertly and minimal disruption. The key to our success is arriving with the best tools and techniques accepted in the water restoration industry and applying them to your home. Upon arrival, we thoroughly assess the situation and develop an action plan focused on preserving your belongings, discarding whatever is unsalvageable, and returning humidity to optimal levels.

Time is your number one enemy when water damage occurs. The longer standing water remains in the home, the more the situation worsens. The key to preserving structural integrity and avoiding worsening conditions is using equipment such as the following-

  • Pumps of varying power, including truck-mounted and submersible. As needed, we connect to municipal sewage to dispose of water.
  • Handheld extractors are key to accessing hard-to-reach areas and removing standing water behind walls and inside cabinets. Assisted by moisture meters, we take action and document our progress.
  • Vacuums, injecti-dry, and drying mats are also available to our team to extract water from your home.

SERVPRO of Southeast Raleigh/ Garner is here to help. Call us at (919) 615-1179 and let us leave your home “Like it never even happened.”

Can an HVAC System Cause Water Damage in a Raleigh Home?

12/28/2021 (Permalink)

HVAC units If you have water damage from your HVAC system, call on SERVPRO for assistance. We are Here to Help!

Preventive Maintenance of the HVAC System in Raleigh Homes Can Avoid Water Damage Incidents

An HVAC system (heating, ventilation, and air conditioning) is essential to Raleigh homes. Most homeowners make sure their HVAC runs efficiently, particularly during hot summer months when power bills can sky-rocket. Many do not realize that leaking and condensation can cause moisture to increase and be the culprit behind water damage in your home. When these types of damages occur, it is important to call a professional water restoration team for assessment and next steps.

In Raleigh, water damage assessments and remediation steps are possible thanks to SERVPRO. Our certified technicians arrive to your home with state-of-the-art equipment and the latest water damage restoration techniques. When we are inspecting your home, we look at the source of the problem and adjacent areas to determine whether walls are compromised or mold growth is present. Hygrometers, thermal imaging, and probes help us detect excess humidity within walls and under cabinets to complete a full picture of the water damage in your residence.

  • Even though water extraction, drying, and water damage restoration are commonplace, homeowners can take a few steps to prevent it. Those actions include-
  • Switching out your air filters in your HVAC unit as recommended by the manufacturer
  • Make sure vents are clean and insulation is sufficient.
  • Replace your unit to improve efficiency
  • Control the temperature of your home through the day and be mindful of outside temperature

SERVPRO of Southeast Raleigh/Garner is your local expert team in water damage restoration and protecting your home from water incidents. Our staff is available by calling us at (919) 615-1179 around the clock and inviting our certified team of experts into your home. Our goal, like yours, is to leave your home “Like it never even happened.”

Essential Steps to Simplify Water Damage Restoration in Raleigh Homes?

11/8/2021 (Permalink)

Two people holding blue buckets catching water. SERVPRO of Southeast Raleigh / Garner will take quick action when it comes to your water damage.

SERVPRO Prioritizes Preventive Steps During the Restoration of Water Damage

When water leaks into your Raleigh home, it can cause a wide range of damages. Understanding how the excess moisture interacts with various materials is crucial since that knowledge helps in reversing or preventing damages.

Water damage restoration in Raleigh properties requires unique approaches since damage does not happen uniformly or immediately after the leak. The amount of water involved also influences the type and level of destruction left in the property. SERVPRO’s extensive experience dealing with water intrusions presents a unique advantage since we can anticipate most problems that develop over time after the intrusion.

Some of the common issues you can expect after water intrusion include:

  • Stains on draperies and carpets
  • Waterlogged materials
  • Deterioration such as swelling, rotting, and disintegration
  • Development of pungent odors

Problems like stains readily develop when materials are exposed to significant moisture. Prevention may not be possible in every case, but it is possible to limit their extent, thus simplifying restoration. Our SERVPRO technicians can separate materials in your home that might cross-stain. For instance, we remove area rugs and furniture legs from carpets since bleeding dyes and resin are the common staining agents.

Various materials in your home have porous, semi-porous, and hygroscopic characteristics leading to various degrees of absorption of the spilled water. For instance, carpets are highly porous and thus become waterlogged easily, while wood is semi-porous and thus takes time to absorb water. Faster action helps save semi-porous materials from absorbing too much water, thus limiting damages. 

Other helpful actions include:

  • Expediting extraction of water from carpets to limit the deterioration of glues and dyes
  • Setting up dehumidifiers to control humidity, thus saving hygroscopic materials like drywall
  • Relocating vulnerable contents from the wet sections of the property

SERVPRO of Southeast Raleigh / Garner can help better manage the water damage restoration at your property. Call us at (919) 615-1179. We’re Faster To Any Size Disaster.

Professional Water Extraction and Removal Services in Raleigh

9/13/2021 (Permalink)

Two girls laying on carpet You want your carpeting to be safe for them. SERVPRO is available 24/7 to handle any water damage needs you have.

Raleigh Homeowners Can Protect Their Property from Devasting Water Damage with Skilled Extraction Services by SERVPRO

Should you find that your Raleigh property takes on excessive, unwanted water because of ceiling leaks or burst pipes, you need a prompt response from skilled water restoration technicians (WRT). SERVPRO is available 24/7, so we are here to help with detailed water removal services and drying to bring your home back to pre-event condition. We work quickly, and our proven methods and industry reputation speak for themselves. Within hours of your initial phone call, water damage restoration professionals will be on-site and begin the extraction process.

Skilled water extraction in Raleigh means that no stone gets left unturned. The last thing any homeowner wants is hidden moisture pockets that lead to further damage, such as:

  • Rot and building material degradation
  • Severe structural damage
  • Mildew and black mold growth
  • Other potential hazards

Extraction and water removal services are critical to mitigate damage after a water emergency. SERVPRO features certified technicians with access to the latest equipment and tools to address all impacted areas. Not only do we work fast to handle water cleanup with pumps and truck-mounted extractors, but we coordinate our efforts with centrifugal air movers, industrial fans, and dehumidification equipment.

  • Our crew works to raise or move furnishings and secure your belongings to limit secondary damage.
  • Water damaged carpeting, carpet pads, and rugs get pulled up to dry floorboards so we can salvage whatever possible
  • We take a look at any wet contents to determine best practices for cleaning and drying
  • Everything is cleaned and sanitized before we wrap up to ensure no bacteria or foul odors get left behind

There is nothing like the satisfaction and peace of mind you have when you hire professionals for water extraction. Whether you need day or night, SERVPRO of Southeast Raleigh/Garner will have our team at your door and ready to work as soon as possible. Contact us by calling (919) 615-1179.

What is Water Damage Mitigation, and Why Would Raleigh Residents Need It?

8/23/2021 (Permalink)

water on hardwood floor by entry door Water on hardwood floors is no match for SERVPRO We are always ready to dry and restore your home.

SERVPRO Arrives Quickly to Your Raleigh Property to Begin Water Damage Mitigation and Restoration

When it comes to restoring your Raleigh property after water damage takes place, mitigation must become part of the process. SERVPRO arrives within hours of your call to begin mitigation and remediation. Mitigating water damage means preventing further damage from impacting your property or belongings. Our crew can lessen secondary losses and the onset of mold and mildew with specialized techniques and equipment. Everything gets done as a way to ensure your property gets left “Like it never even happened.”

With water damage mitigation in Raleigh, SERVPRO initiates treatment strategies, pack-outs, and water removal services. We take the time to ensure all standing water gets removed while also considering the potential for trapped moisture pockets under your flooring or behind walls.

Whenever possible, our IICRC-certified water restoration technicians (WRT) work to restore and repair rather than replace. If you have unsalvageable materials throughout your home, we might perform controlled demolition to restore everything to pre-water event condition. If your Raleigh property has hardwood flooring impacted by water, we use drying mats that allow us to execute water cleanup. Always know that:

  • DIY water removal with a mop and bucket or wet/dry vacuum will not always get the job done right.
  • Prolonged moisture and oversaturation on hardwood flooring can lead to warping or bloating, making them challenging to restore without extensive water damage repairs.
  • We sometimes use tenting to remove any trapped moisture during the drying process.
  • Drying mat placement and regular adjustments help to maximize output and the ability to achieve our drying goals.

Never leave water damage mitigation to chance. Our team at SERVPRO of Southeast Raleigh/Garner is here to help 24/7. Call us at (919) 615-1179, and we can send a crew as soon as possible.

How Can Water Get Removed from Raleigh Basements?

5/12/2021 (Permalink)

SERVPRO restoration equipment being used in water damaged room; flood cuts along walls No matter where the water damage is in your home, SERVPRO tackles it with a vengeance and makes it "Like it never even happened."

Basement Flooding is a Common Threat to Raleigh Homes and Requires Water Removal Services to Resolve

The basement level of homes can often be the first affected by flood damage or a need for water removal. From the destruction of moving water to the weakening of structural supports, floor joists, and other exposed materials, mitigation of basement flooding should get started right away.

What Extraction Tools Help Raleigh Homes?

Water removal services in Raleigh homes can be vital to eliminating the immediate threats after water damage incidents occur. From burst pipes to ceiling leaks, standing water is a substantial concern. Pooling can often happen in the basement level of the house, making it vital to implement several of our recovery tools quickly to prevent the further spread and severity of moisture concerns. Some of the efficient extraction devices in our inventory include:

  • Wet vacuums
  • Submersible pumps
  • Light wands
  • Carpet wands
  • Weighted extractors

Water removal is vital to start as soon as possible in area homes after water damage incidents. Our SERVPRO of Southeast Raleigh / Garner team can help when you call (919) 615-1179.

Can Condensation From AC Units Cause Unique Water Restoration in Garner?

3/10/2021 (Permalink)

water leaking from an air conditioner Is your AC unit leaking? Contact SERVPRO for water remediation services right away. We are standing by 24/7.

Water Restoration in Garner

AC units produce a great deal of moisture as they cool the air in our homes. These units reduce the humidity in our homes. Water is one of the byproducts that must be moved away from the AC unit and the house.

SERVPRO encounters many homes with damage from condensation from AC units. Water restoration in Garner for situations with long term leakage and condensation is often more extensive than expected. Water may have been leaking from the AC unit for months or even years before being noticed. The environment provides excellent opportunities for:

  • Structural damage to the walls
  • Wood rot
  • Mold colonies
  • Bacteria, fungi, and viruses

Our technical teams assess the damage and the restoration procedures required to protect our clients' health from these potential infections materials. PPE, proper disposal, and application of antimicrobial agents are among the actions we routinely apply to protect our customers. We aim to restore your home, "Like it never even happened," while protecting your family's health.

Contact SERVPRO of Southeast Raleigh / Garner for water restoration services in Raleigh and surrounding areas. We can help 24/7. Call (919) 615-1179.

Water Damage Restoration in Older Homes in Raleigh

2/28/2021 (Permalink)

a water damaged wall that's damp Water spots on walls? Contact SERVPRO to investigate and remediate the water damage in your home.

Water Damage Restoration Involving Lead-based Paint in Your Home

Raleigh, nicknamed the City of Oaks, was chosen as the state capital in 1788 and incorporated in 1792. Approximately 500,000 people live in the city, and 1.4 million people live in Raleigh's metropolitan area. Raleigh is one of the few cities known as a planned city since there was nothing in the area before being named the state capital. The city and the area around the city evolved from primarily an agricultural-based economy to a high-tech economy with Research Triangle Park's creation in 1959.

There are lots to do in the area. Some of the more exciting activities enjoyed by tourists and residents include:

  • North Carolina Museum of Natural Sciences
  • North Carolina Museum of Art
  • Pullen Park
  • Marbles Kids Museum
  • North Carolina Museum of History
  • Umstead State park
  • Historic Yates County Park
  • JC Raulston Arboretum at NC State University
  • State Farmers Market
  • Neuse River Trail
  • Lake Johnston Park
  • Mordecai Historic Park
  • The Raleigh Market

Although all of the above are great places to visit, we chose the following four to provide more information and detail.

Pullen Park

Pullen Park is located west of downtown Raleigh and is the 16th oldest amusement park in the world. It was the first park in North Carolina and the fifth oldest in the United States. Covering 66 acres, families for generations have enjoyed the carousel, miniature train, boat rides, paddle boats, and kids can play in the playground. There are tennis courts, a softball field, and a baseball field. Families also enjoy going for a swim at the Pullen Aquatic Center. There are activities to enjoy for the entire family.

Marbles Kids Museum

The Marbles Kids Museum is located in downtown Raleigh and offers themed events and exhibits, summer camps, feature movies in the IMAX theater, and special events year-round. At Marbles, kids are encouraged to use their marbles to learn new things, be healthy and active, create and innovate, explore and experiment, and connect collaboratively.

State Farmers Market

With over 75 acres of outdoor/indoor shops, restaurants, and garden centers, many people spend the afternoon at the State Farmers Market or even the entire day. Customers can pick up almost anything, including vegetables, fruit, meat products, garden items, and gifts for the family. The State Farmers Market is open every day of the week.

The Raleigh Market

If flea markets are more your thing, The Raleigh Market has been running for 50 years and is open Saturdays and Sundays. Located at the state fairgrounds, the Raleigh Market has hundreds of vendors offering many antiques to power tools, food trucks, and farm stands.

Health Concerns When Scraping and Sanding Lead-Based Paint 

Manufacturers added lead to paint well into the 1970s. Older homes may have wallpaper covering multiple layers of paint. With many properties passing through various owners, new owners may not be aware of the type of paint used previously.

SERVPRO provides water damage restoration services to many older homes in Raleigh. Our IICRC certified technicians often encounter situations where the paint is original or covered up with later modern non-leaded paints. SERVPRO implements safe work procedures dealing with older paint when:

  • Cutting or sawing materials
  • Breaking up the material
  • Drilling or piercing the material
  • Agitating the material or
  • Moving the material

Contact SERVPRO of Southeast Raleigh / Garner for water damage restoration services in Raleigh and surrounding areas. We can help 24/7. Call (919) 615-1179.

Find Your Inner Zen With A Garden Tour Near Garner This January

1/18/2021 (Permalink)

Juniper Level Botanic Garden Water damage can leave you stressed. Visit the beautiful Juniper Level Botanic Garden for a peaceful place to unwind, as SERVPRO handles the damage.

The Perfect Way To Unwind From The Festive Season In Garner

If you need to relax after the festive season, Juniper Level Botanic Garden in nearby Raleigh is an ideal place to do just that.

Tony Avent founded the garden in 1988 as a place to explore and promote biodiversity. The garden selects and breeds rare plant species to share with visitors and budding botanists. The philosophy of the garden is simple:

  • Be mindful in the garden.
  • Use compost and organic soil nutrition.
  • Allow the plants to grow in their natural form.
  • Have fun in the garden!

The garden is also home to the Center For Mindfulness and Nonduality, which offers regular retreats and classes. 

Garden visits must be booked – see the Juniper Level Botanic Garden website for details. Tours are free, but the visitors are encouraged to visit the plant nursery and shop, as all purchases raise funds for the garden’s work.

Every garden needs the right amount of water. Unfortunately, too much water spilled in the home can leave you in need of water restoration services. Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for help.

Enjoy a Spooky Historical Tour of Raleigh’s Next-Door Neighbor Durham.

11/14/2020 (Permalink)

Raleigh sight-seeing tour Durham residents can enjoy a Tobacco Road Tour as SERVPRO grapples with their water damaged homes

Take Raleigh’s Tobacco Road Tours’ “Durham Dark & Mysterious Ghost Walk.”

Learn about the more obscure, ghoulish history of Raleigh’s university town neighbor Durham, take the “Durham Dark & Mysterious Ghost Walk” offered by Raleigh-based Tobacco Road Tours.  The 1.5-mile walking tours take place year-round on Friday and Saturday nights, starting at 7:30 PM and lasting for about two hours.  The tour, which visits several spooky paranormal and ghost-related sites while recounting hauntingly memorable tales, covers:

  • The ghosts of Bull Durham Tobacco’s Blackwell Building
  • A recounting of the “Devil’s teacher” tale
  • An examination of the evil at the Kress Building
  • The Liggett-Myers Cigarette Factory Ghost
  • An investigation of the Hotel Melbourne phantom
  • The Snow Building’s star-crossed love story

The tour starts in downtown Durham at the American Tobacco Campus, in front of Mellow Mushroom Pizza.

Your neighborhood SERVPRO of Southeast Raleigh/Garner is proud to announce this event.  We would also like to remind you that we are always here to help with all your water damage restoration needs.  Call us anytime at (919) 615-1179 for assistance.

What Affects Efficient Drying in Raleigh Homes with Water Damage?

10/31/2020 (Permalink)

water damaged home Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for professional water damage mitigation.

SERVPRO Technicians are Trained in the Science of Drying and How it Impacts Raleigh Homes with Water Intrusions

The city of Raleigh, NC, is a beautiful place. Named after Sir Walter Raleigh, the heart of the city is lined with oak trees. This gives the town its nickname of “City of Oaks.” As one of the fastest-growing cities across the United States, homeownership is expanding. Whether the home is a new one or an older residence, there is one thing they all have in common. A water intrusion incident can happen at any time. Calling in a water restoration company is the best thing homeowners can do at that point.

What Factors Are Taken into Consideration When Evaluating Drying?
Understanding the elements necessary for efficient drying in a home needing water damage mitigation in Raleigh is vital. At SERVPRO, our Institute of Inspection Cleaning and Restoration Certification (IICRC) technicians undergo extensive training that provides them with the required knowledge. Not only do they have the knowledge and tools to get the job done, but the experience to determine the best course of action.

When the water extraction begins and continues through with the drying process, several main factors get continually monitored. There is a delicate balance in finding the optimal drying situation. These elements include:
    •    Airflow – In a property with water damage, airflow is a critical component in the drying process. Our technicians understand the ingress and egress of air in drying zones and can use the proper air movers to enhance the process.
    •    Temperature – The temperature in an area always tries to find a balance with the surrounding areas. The right temperature allows for proper drying and evaporation. If it is too hot, it can cause problems with the drying process. Not warm enough, and drying gets delayed.
    •    Humidity – How much moisture is present is a critical factor as well. The drying process is slowed if there is excessive moisture in the air. Dehumidifiers are essential in reducing humidity levels.
    •    By understanding how these three critical elements work together, our technicians can apply a balanced approach for speed and accuracy.

Can the Conditions be Altered to Improve Drying?
SERVPRO technicians have the know-how to read the data provided by moisture meters and other equipment to determine interior conditions. If needed, those conditions can be changed to ensure the right drying environment. One of the ways this can be manipulated is through temperature changes. Changing the temperature inside the drying zone promotes evaporation as warm air flows through moist materials.

Humidity is another aspect of drying that gets continually monitored. Controlling the moisture in the home can also prevent it from migrating to other unaffected areas. Air movers are used to generate airflow that promotes drying and helps bring the correct equilibrium into the atmosphere.

Is Every Home the Same When it Comes to Airflow?
One thing SERVPRO technicians learn immediately when providing water damage mitigation is every home and situation is different. There are essential factors involved in the process, such as water extraction, drying, and reconstruction. But how those goals are achieved can vary. Airflow provides a crucial element in finding the right ratio to achieve restoration. Things like the home itself, weather, and building materials can affect airflow. Here are some ways airflow has an impact on drying:
    •    Equilibrium – The air attempts to balance out with surrounding air. This even condition comes about through infiltration and exfiltration.
    •    Infiltration – This happens when air moves into a drying space. It can be from another part of the home which has not been affected or from outside the building.
    •    Exfiltration – This means moving air from the damp location to the outside or areas in the home without water damage.

Modifying any of the elements involved with efficient drying is a skill that SERVPRO technicians use regularly. The goal is productive drying through a balanced approach. The faster your home is dried, the less secondary damage there is. It also lessens the need for tear-out and extensive recondition. SERVPRO’s goal is always to repair rather than replace, and our technicians work hard to achieve that goal. We have years of experience in understanding the role environment and airflow play in water damage mitigation. You can trust that our Green Team does everything possible to restore your home to preloss condition and leave it “Like it never even happened.”

Professional Intervention Fast
For professional water extraction and cleanup, call the company that is available 24/7 to help. We know disasters, even small ones, can impact your life in a big way. That is why we arrive as quickly as possible and perform a scope of the scene. With this information, the project manager puts a restoration plan in place, and the technicians follow through with the plan.

Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for professional water damage mitigation. We’re Faster to Any Size Disaster!

What Should I Do If My Garner Wallpaper Gets Wet After a Water Leak?

8/5/2020 (Permalink)

Water damage in home If you ever suspect that your wallpaper has gotten wet after a pipe in your house leaked, call SERVPRO of Southeast Raleigh / Garner.

For Water Mitigation Services After One of Your Pipes Leak Inside Your Garner Home Call SERVPRO

Whenever a pipe breaks inside your house in Garner, moisture can starts to flow at the source, and then it can follow gravity and your walls and floors to travel to other places. Once H2O starts to build up on your flooring, it can then begin to soak into your drywall and other wall coverings from the bottom up.

How can you remove moisture from my walls?

During water mitigation efforts in Garner, our SERVPRO technicians work towards removing moisture as quickly as possible so that we can save your building materials and contents. If your drywall or other wall coverings get wet, they could lose their structural integrity and have to be replaced. But, if we can dry out your walls quickly enough, we can prevent secondary issues such as mold growth from occurring.

Is it possible to dry out and save my wallpaper?

    •    Wallpaper Construction- Wallpaper can be semi-porous or non-porous and constructed from vinyl, paper, linen, or cloth, although vinyl is the most common.
    •    Initial Inspection- Paper and cloth wallpaper can retain moisture, but the actual moisture content can be difficult to determine because the material is so thin. A non-penetrating moisture meter can be used to tell which portions of the wall got wet behind the wallpaper.
    •    Restorability- Wallpaper can be restored in most situations if it is exposed to category one or two water. If wallpaper contacts category three or black water such as moisture coming from the ground or a sewage line, it cannot be restored because of the substrate to which the material is applied.
    •    Drying Procedures- The best way to dry out wallpaper is to dry the wall it is attached to from behind by removing the baseboard and drilling holes into the drywall. We can then use an injection drying system to pump air into your wall cavities.

If you ever suspect that your wallpaper has gotten wet after a pipe in your house leaked, call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 24/7.

Can My Drapes Be Saved From Water Damage In Raleigh?

6/28/2020 (Permalink)

water damage in home You may think there is no restoring your drapes, but that isn't always the case.

SERVPRO Uses Professional Techniques to Clean and Restores Drapery in Raleigh Homes

If your Raleigh home has experienced water intrusion that has damaged your drapes, SERVPRO can help. We not only clean and restore your home's structure but the contents as well.

Does the fabric type matter?

Our staff of the Institute of Inspection Cleaning and Restoration Certification (IICRC) trained technicians are experts at what they do. If you have water damage to your drapes in your Raleigh residence, the first step is inspecting them. Different types of fabrics require different cleaning methods. Some things you need to keep in mind:

• Cleaning may harm old, fragile drapes
• Newer curtains, 1 – 2 years old, tend to clean well
• Sunlight and moisture from time may have caused damage

Keeping Your Drapes Hanging Around

If possible, SERVPRO will clean your drapes to their former state. Once the pretests and inspections take place, then the method of cleaning gets determined. All drapery goes through some necessary cleaning before more in-depth cleaning gets done. It includes:

• Dry brushing with a dry brush sponge
• Vacuuming – can remove up to 79% soil

There are two types of cleaning for drapery. Both usually take place while the drapes are hanging but may be removed from fixtures if needed.

• Machine Dry Cleaning
• Hot Water Extraction

The most common onsite method of cleaning drapes is the machine dry cleaning. If water damage has occurred and your drapery is wet, this method will not get used. Even if they are dry, it doesn't get used if they are heavily soiled. The hot water extraction process is similar to the dry-cleaning process but uses solvents and detergents mixed with hot water.

You may think there is no restoring your drapes, but that isn't always the case. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for quality water damage service that is Faster to Any Size Disaster.

Can My Hardwood Floors Be Saved After Water Damage in Raleigh?

6/28/2020 (Permalink)

water damaged and wet hardwood flooring Regardless of the type of flooring that was affected, team SERVPRO can help. Contact our technicians for service after water damage.

Prepare to Be Pleasantly Surprised -- SERVPRO Has Solid Strategies to Return Water Damaged Hardwood and Other Flooring to Pre-Loss Condition in Raleigh

Maybe because it is so beautiful, gleaming and golden, Raleigh homeowners experience much stress and worry when hardwood floors suffer water damage. The reality is most hardwood floors are relatively resilient when rainwater from an open window floods over it or a pipe in a nearby wall bursts. The key is responding quickly, and consulting with experts before assuming the worst has passed.

Why Do I Need a Professional Assessment if I Mopped Up the Water?

Hardwood floors are made up of hundreds to thousands of interrelated parts, the joints between planks or strips permitting the water damage in your Raleigh home to percolate between and into the subfloor. Throwing down towels or using a wet vacuum helps deal with the standing water, but you have no real grasp of how much moisture migrated. Avail yourself of professional water migration detection and moisture level metering to avoid secondary damage:

  • Swelling and weakening of subfloors
  • Warping of the hardwood layer as it wicks up moisture from wet subfloors -- cupping, crowning, or buckling can occur days later
  • Ceiling damage beneath the floor
  • Mold growth and damage 

How Can the Water that Drained Through Be Removed?

SERVPRO Water Damage Restoration Technicians (WRT) use sensitive detection and measuring tools to locate water and excess moisture, and then use state-of-the-art equipment to remove it. One efficient way is to apply floor mats flat on the affected areas, and then attach hoses to a powerful extractor. The operation of this negative air pressure system suctions the water from all floor layers. We monitor the process, later adding air movers and dehumidifiers in the room or below to return your floor to its normal moisture readings.

The skilled and dedicated crews from SERVPRO of Southeast Raleigh / Garner are well trained and equipped to restore your treasured but waterlogged hardwood floors. Call us at (919) 615-1179 as soon as you note the damage, and we will make it “Like it never even happened.”

Click here for more information about Raleigh.

What To Know About Flooding and Your Home

5/4/2020 (Permalink)

tile flooring with standing water showing the harm that flood waters bring to your home Flood waters in your home may require a team of restoration experts to mitigate.

When your Raleigh, home experiences flooding you may notice that some of the materials that comprise your home end up damaged.

Whether you have swelling wood, soggy carpeting or damp drywall, a local restoration service may be able to help. Here’s what you may want to know about what happens when these three materials suffer flood damage.

1. Wet Drywall
When drywall gets wet due to a broken supply line or other water damage it may seem to be extremely difficult to restore. This material soaks in water and can become soggy. Fortunately, your restoration service may be able to perform a flood cut rather than ripping out whole panels. Your restoration crew will count out the drywall about 12 inches above where the flooding stopped and replace only this portion. They can then paint over the flood cut so that it looks as though the damage never occurred.

2. Wet Wood
After water damage your home you may experience swelling wood. If this problem is caught soon enough this wood can be dried before it begins to warp and cause structural problems. If possible the wood may be temporarily removed so it can be properly dried.

3. Wet Carpeting
Another item your restoration service can restore after a water pipe repair, is wet carpeting. The exact nature of the restoration may depend on the size and type of the leak. For example rugs can be laundered but for wall to wall carpet, cleaning machines may be required. In many cases it may be possible to use a machine to pull the water out of the carpet, and then perform a carpet washing with appropriate cleaners to ensure no lingering issues such as bacteria or mold. In extreme cases or in the event of black water damage, the carpet may need to be replaced.

Remember, if your home has damp drywall, swelling wood or soggy carpeting it’s important to contact a restoration service to help with repairs as quickly as possible. Quick repairs can help you avoid long term damage in your home, while professional restoration can have your home looking “Like it never even happened.”

Are Chemical Drain Cleaners Safe for Home Use?

12/13/2019 (Permalink)

Drain cleaners are so common that nearly every homeowner has used one at some point

Ways That Chemical Drain Cleaners Can Damage Your Plumbing

If you’re like most homeowners, when facing a clogged drain in your Raleigh, NC, home, you reach for a chemical drain cleaner. Effective and affordable, these chemicals are the go-to for most people. What few of them realize, however, is that this quick-fix solution may lead to long-term problems. That’s because not every chemical cleaner is safe for pipes. Keep reading to learn some of the top ways chemical drain cleaners can damage your plumbing.

How Pipe Cleaners Work

Marketed under several familiar brand names, most chemical cleaners work by generating heat to loosen the clog. The most common types of pipe cleaners include the following:

  • Caustic cleaners – often contain lye
  • Oxidizing cleaners – often contain bleach
  • Acid cleaners – generally available to plumbers only

All have clear benefits but also lots of potential drawbacks.

Hard on Pipes
Perhaps the biggest drawback to these types of cleaners is their chemical effect on pipes. When used frequently on older pipes, they can cause pipes to break down, warp or even melt.

Environmentally Damaging
Another drawback is that these materials, once done with the clogged drain, go down the drain and into the water supply where they can cause harm. These chemicals can erode septic systems overall too.

Dangerous to Children and Pets
These cleaners are very dangerous if swallowed but can also cause damage other ways. They’re known for releasing noxious fumes that can burn eyes and mucous membranes, as well as damage skin. For a family with children or pets, using this type of cleaner can be an accident waiting to happen.
Drain cleaners are so common that nearly every homeowner has used one at some point, and they’re generally fine for an occasional clogged drain. However, if you find yourself reaching for one more than once in a blue moon, it’s probably best to call a plumber or sewage cleaning specialist to get down to the root of your problem.

5 Ways to Prevent Water Damage While on Vacation

11/27/2019 (Permalink)

Turn the main water supply off until you return

Use The Following Tips To Prevent Water Damage In Your Home

While you’re on vacation, you want to relax and have fun. However, this can be difficult to do if you’re worrying about your house back in Raleigh, NC. If returning to a flooded house is one of your concerns, you can use the following tips to keep your mind at ease while you’re away.

1. Inspect the House

The first thing you should do before a vacation is to inspect your home. If you need to have water pipe repair done, then it is best to do it before you leave. Any leaks or damages in the house can cause trouble and may result in water damage.

2. Keep Pipes Warm

If you’re going on vacation during winter, then you will need to keep your pipes warm to prevent a frozen and broken pipe. You should make sure that they are insulated and that your cabinets are open to keep them from getting too cold. You may also want to keep the heat on low while you are gone.

3. Get a House Sitter

Another way to protect your home is to arrange for someone to stay at your house or to check on it regularly. They will be able to prevent the damage from getting worse if something does happen.

4. Turn Off the Water

If you are unable to have someone keep an eye on your house, then you may want to turn the main water supply off until you return. This way, even if something breaks and water pipe repair is needed, the damage to the building will be minimal. Drain the pipes after turning off the water as well.

5. Clean Up Outside

The inside of your house is not the only area you should be concerned about. If there is a severe storm, clogged gutters or debris can result in damage. Make sure that water will be able to drain properly, and store anything that might be picked up by strong winds.
Using these tips can help prevent damage, but sometimes unexpected things happen. A cleanup and restoration company can perform water pipe repair and return your home to its previous condition.

5 Tips for Determining a Shower Leak

8/28/2019 (Permalink)

A defective pan can result in a shower or bathtub leak

5 Tips for Determining a Shower Leak

Whether a shower or bathtub leak, it's often difficult to determine the cause. If you're a homeowner in Knightdale, NC, and you suspect you're dealing with a shower leak, here are five tips that can help you determine the answer.

1. Check for Signs of Damage. From loose flooring or tiles to peeling paint and discolored wood finishes, there are many signs of shower leak damage. Water stains can appear on the ceiling of a shower or the ceiling below it. Traces of mold may also appear on the walls and floor of the shower.

2. Check the Door or Curtain. Whatever the type of entrance to your shower, close or secure it and then run the shower for a few minutes. Pay attention to rubber gaskets, sweeps and caulking to see if the water breaches or seeps from these components.

3. Check the Grout and Tile. Old or crumbling grout and chipped or loose tiles can allow water to seep behind the shower walls and under the floor. Inspect the interior of the shower for any signs of damage or decay. If everything looks okay, then saturate each surface and look for water seepage.

4. Check the Drains and Fixtures. As with the grout and tile, inspect drains and fixtures for any kind of damage. Then, plug the drain, run the water for a short time, mark the water level, and check back later to see if it remains steady. If not, you may have a leaking drain.

5. Check the Shower Pan. Today, most residential tiled showers feature a plastic liner or pan between the tile and sub-floor. A defective pan can result in a shower or bathtub leak. Inspecting the pan entails removing the tile so make sure you revisit the water damage to see if it's consistent with a shower pan leak.

There are several ways to investigate a shower pan or bathtub leak. Of course, it's always a good idea to bring in a water damage detection and repair expert.

Three Questions You May Have About Water Damage

6/14/2019 (Permalink)

Clogged drains may cause water damage to your Zebulon, NC home

Three Questions You May Have About Water Damage

If you have never experienced a pipe burst as a homeowner in Zebulon, NC, you most likely will in your future. Water damage is unavoidable for even the most competent heads of household. It's best practice to prepare yourself for the eventuality so you'll know what to do.

1. Where Is It Coming From?

There are myriad ways unwanted water can manifest in your home. Sometimes it can be coming from multiple sources. You should be aware of these common occurrences, so you know what to keep an eye out for:

  • Leaks - including your main water line, appliances, air conditioning unit and water heater
  • Storms - including flooding and roof damage
  • Sewage backups - look out for overflowing toilets and clogged drains
  • Fires - although seemingly counter-intuitive, fires are fought with water

2. Who Should You Call?

Professional water damage restoration services know how best to manage scenarios of leaks and a pipe burst. There are strict safety standards and protocols that should be adhered to, so it's best not to attempt this yourself. Immediate action can be crucial for proper restoration, so try not to put it off for too long. A call to your insurance company is a good idea, as well, especially if you are covered for instances like these. If you're not covered, you should think about expanding your insurance policy.

3. What Will They Do?

Before any work is done on your home, a restoration service will assess the damage. This is also relevant to your insurance claim. Then a process of removing the water can begin, which includes thoroughly drying the area, sanitizing what doesn't need to be replaced, and restoring what was damaged. This may also include repairs for your water line or kitchen. Each situation is different, so every solution is unique.

Now that you you have a basic understanding of potential water damage in your home, it may not seem so daunting. Just be vigilant of any pipe burst issues and water buildup!

How Long Does It Take To Repair Water Damage?

5/28/2019 (Permalink)

Heavy rains that recently impacted our area caused a storm water intrusion in this home that left the floor covered in water.

Flooding caused by bursting pipes or some other plumbing disaster can affect your Raleigh, NC home on a variety of levels. Water can cause considerable damage to your large appliances, floors and furniture. When a flood occurs, you may be unsure about the extent of the trouble or how long it might take to fix. However, working with flood restoration professionals and your insurance company can help you create a working timetable for necessary repairs.

Water Damage Repair Timetable 

Location Matters

Where the flood took place can affect how long it takes to make repairs. For example, small or slow leaks in a utility room can be repaired quickly if they come from these sources:

  • a leaking water heater
  • a washing machine
  • a clogged sink

However, bursting pipes in your basement due to a sudden cold snap may take four days or more to repair, especially if the resulting flood waters are more than a few inches deep.

Plumbing Problems May Slow Repairs

Water damage can be slowed or stopped by shutting off the supply lines in your home. However, if you need to call a plumber in to fix a broken pipe, this may extend the repair process by several days, especially if you cannot find someone to come out right away. In the meantime, you can ask your flood restoration experts to remove standing water and begin repairs to your walls and floor if necessary, and contact your insurance agent to begin a claim.

Material Drying Can Affect a Timetable

If your floors and countertops were affected by a flood, the material they are made of can affect how long it may take to repair them. For example, hardwood floors may need to undergo a special drying process to ensure they do not warp or suffer discoloration.

Flooding in your Raleigh, NC can occur for many reasons. However, whether you are dealing with bursting pipes or a leaking appliance, being able to gauge how long it will take for repairs to be completed can help you feel more confident about their outcome. 

How Do Experts Restore Water-Damaged Electronics?

4/18/2019 (Permalink)

Electronics restoration experts may be able to fix damaged devices or appliances.

Electronic devices or appliances may sustain damage and become unstable when exposed to or submerged in water. Devices that are powered on when damage occurs can be prone to short-circuit, which will reduce the likelihood of successful restoration. Experts who specialize in electronic damage caused by water can remove corrosion and replace ruined components. Learn more about the process that could restore the functionality of flooded electronics.

Off-Site Cleaning

Specialists will remove damaged electronics from a building or business that has suffered a leak or flooding for cleaning at an off-site location. This facility is equipped with the tools necessary to dry, clean or replace sensitive components. The restoration process involves several general stages:

  • Cleaning corrosion and debris
  • Drying
  • Repair

Items that are successfully repaired can be stored in a climate-controlled facility until a restoration job is complete. Proof of loss can be provided for electronics with irreparable damage to support an insurance claim for replacement.

Corrosion and Damage

Corrosion is the most common type of damage found in flooded electronics. This chemical reaction occurs when metal is exposed to hydrogen and oxygen. Corrosion will degrade materials used in circuits and other critical electronic components and can cause a device or appliance to short circuit or prevent it from functioning.

Restoration or Replacement

The owner of a building or business should consider whether the cost of restoring an electronic device or appliance will exceed the replacement cost. In some cases, it may be more cost-effective to claim some electronics as losses rather than risking a restoration attempt that may or may not succeed.

Electronics restoration experts may be able to fix damaged devices or appliances. In other cases, professionals can provide business or building owners with documentation to file a claim for replacing flooded electronics with irreparable damage. Rely on the expertise of water damage restoration specialists in Knightdale, NC.

What To Do If You Find a Leak Under Your Kitchen Sink

3/15/2019 (Permalink)

Contact a restoration company in Shotwell, NC

What To Do If You Find a Leak Under Your Kitchen Sink

Slow dripping under a kitchen sink is a common household occurrence. Most leaks are small and unlikely to cause flooding, which may seem like a good thing, but beware: damage from a small leak that goes unnoticed over time can actually cause more problems than visible water in your home. If you find a leak under your sink, following these steps can help minimize long-term secondary damage and save you money on a costly kitchen repair.

1. Shut Off the Water Supply

Whether you notice dripping, flowing, or flooding, your first step is to immediately shut off your water. Using the valves under the sink may be your first instinct, but it might not solve the problem. If you are at all in doubt as to the location or extent of the leak, shutting off the main water supply to the house is advised.

2. Call Your Insurance Company

Contact your agent as soon as you notice suspicious moisture, slow dripping, or a burst pipe. Your insurance company is going to want to know when you discovered the leak and how quickly you acted to address the problem. Leaks that are ignored for any length of time are much less likely to be covered by your policy. Document any visible damage with photographs before you begin any clean-up or repair work.

3. Call a Professional Restoration Company

Moisture from a pipe leak can spread into cabinets, floors, sub-floors, and walls. Over time, even a small drip can cause rotting wood, buckling floors, and damp drywall, creating structural damage and providing an ideal environment for toxic black mold to take hold. Not all of this damage is visible. Contacting a restoration company in Shotwell, NC, can help you identify the extent of damage and make sure the issue is not just patched, but fully remediated.

Whether you find a nagging, slow drip or a burst, flooding pipe, time is of the essence in addressing water leaks. Following these steps can help reduce damage, saving you time and money, and keeping your home healthy and free of unwanted mold and mildew.

Why Do Water Heaters Make Noises?

1/18/2019 (Permalink)

Leaking water heater in Garner, NC caused the around it to flood

Some water heater noises indicate problems, such as the accumulation of sediment. Other sounds may accompany regular operation. Here are some of the most common causes of noises and ways to silence most of these sounds.

Built-Up Sediment

Poor water quality may cause calcite, sand, and magnesium deposits to build up around heating elements. Crackling noises result when water is forced through these deposits. These sounds may become louder as build-up becomes thicker. Rumbling noises occur as sediments are stirred up by water flow. There are several ways to reduce these noises:

  • Treat the tank with de-liming solution
  • Perform a water heater flush
  • Clean or replace the heating element

Sediment forces heating elements to work harder. This may result in premature part failure.

Loose Electric Heating Element

A loose electric heating element may hum or vibrate during operation. Turn off the power to the water heater and tighten the upper or lower element.

Pipe Hammering

Knocking noises in pipes result from sudden stoppages of water flow. Vibrating pipes may be more prone to break and can damage walls over time. Homeowners may want to install one of the following preventative measures:

  • Anti-hammer devices
  • Shock absorbers
  • Pipe straps and blocks or pads

These additions can prevent pipes from making contact with walls. Hot water may also cause knocking noises in cold pipes.

Valves and Switches

Heat trap or check valves may make tapping or ticking noises in the pipes above a heater. These sounds are usually not indicative of a problem, but may be eliminated with a dielectric nipple. Partially-closed valves can cause screeching or singing sounds. Check the position of valves near the heater to stop these noises.

These are some of the most common sources of water heater noises. If this appliance or pipes leak and cause damage at a home in Garner, NC, contact mitigation and restoration experts.

How To Fix a Leaky Faucet

12/23/2018 (Permalink)

If a leaking faucet causes water damage, contact a cleanup and restoration company in Raleigh,NC

A leaking faucet can lead to water damage or wastage. Learn how to fix any type of faucet.

Prepare for Repairs

Start by identifying the faucet design. The most common types include:

  • Ball
  • Cartridge
  • Ceramic Disk
  • Compression

Shut off the water supply by turning handles on under-sink pipes clockwise. Insert a plug to prevent components from falling down the drain.

Ball Faucet Repair

Ball-type faucets contain many parts. Obtain a ball faucet replacement kit and follow these steps:

  • Unscrew and remove handle
  • Remove cap and collar
  • Remove faucet cam
  • Take out washer and ball
  • Remove inlet seals and springs
  • Replace O-rings, springs, valve seats, and cam washers

Replacement kits contain specialized tools and parts. Purchase a kit from a home repair store.

Cartridge Faucet Repair

Cartridge faucet handles move up and down to regulate flow and left and right to control temperature. Follow these steps to fix a leaking faucet:

  • Remove handle or decorative cap
  • Remove retaining clip
  • Pull cartridge straight up
  • Remove faucet spout
  • Replace rubber O-rings

Be sure to coat replacement O-rings with plumber's grease. Leaks typically result from worn-out cartridges or O-rings.

Ceramic Disk Faucet Repair

Ceramic disk faucets are durable designs. Follow these steps to repair this type of faucet:

  • Unscrew and remove handle
  • Remove eschutcheon cap
  • Unscrew and remove disk cylinder
  • Pry out neoprene seals and soak in vinegar
  • Reuse or replace seals

It may be possible to reuse clean seals. Replace damaged seals to stop a leak.

Compression Faucet Repair

Damaged stem assemblies may cause a compression faucet to drip. Follow these steps to disassemble this faucet:

  • Remove handles by prying off decorative caps and unscrewing
  • Remove nut
  • Pull out stem
  • Remove and replace seat washer

Inspect the stem assembly for damage. Unscrew the packing nut to check for damaged O-rings.

It is possible to fix any type of leaking faucet. If you are not sure about the design, contact a plumber for a fixed leak. If a dripping faucet causes water damage, contact a cleanup and restoration company in Raleigh, NC.

3 Steps to Snake a Clogged Pipe

10/10/2018 (Permalink)

Water damaged bathroom due to a broken pipe in Garner,NC

A drain auger or snake is a coiled metal spiral about a quarter-inch thick with a handle that has a hand-crank or drill attachment. If plunging does not clear a clogged pipe, you may want to try this tool. A snake is not difficult to use, and may clear a stopped pipe without the need for a plumber. Here are three simple steps to snake out a drain.

1. Insert the Snake

Put the auger down the sink drain and continue to push more of the length in until you encounter resistance. The sharp curve of the sink trap may pose an early challenge. Apply pressure while cranking to make the snake bend and proceed down the pipe toward the blockage.

2. Push Until You Encounter Resistance

Continue feeding the snake down the sink drain until you encounter more resistance. This should be the cause of the clogged drain. Now it is time to crank or drill the snake.

3. Drive the Snake Through the Clog

Some augers require cranking by hand to rotate the tip. Other designs have an attachment for a power drill. Soft clogs tend to get broken up by the snake and go down the drain. Solid clogs may get caught in the auger head. If twisting does not gradually become easier, try pulling up the snake. The head may have captured a solid clog.

Run water down the affected drain for several minutes to make sure the clog is completely clear, and then clean off the snake. Homeowners may want to purchase an auger or snake, but you can also rent this equipment from home improvement retailers.

Contact a plumber if you cannot clear a clogged drain yourself or experience a pipe break. If a sewer backup causes damage in your home in Garner, NC, you should also hire a residential water damage restoration service.

Flushing 101: Water Heater Maintenance

6/22/2018 (Permalink)

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits.

Your home’s water heater is sometimes in an area that you normally do not frequent. Since you don’t see or operate it daily like other appliances, you may forget that it still needs to be flushed regularly for top performance. Here are five steps to perform a simple DIY water heater flush.

1. Turn It Off

If you have an electric heater, shut it off using your breaker box. For gas models, rotate the gas valve until the pilot light goes out.

2. Attach a Hose

Find the drain outlet valve, located at the bottom of the water heater, and connect a garden hose to it. Take the open end of the hose to a designated drainage site that won’t be affected by debris and hot water.

3. Drain It

Go back to the drain outlet valve and open it. After allowing the water to flow for a few minutes, go to the faucet closest to the heater and turn on the hot water. Doing this ensures the water will drain swiftly. Shut off the water supply after waiting a few more minutes. The water flow will slow down before completely stopping.

4. Restore the Water Supply

After the appliance has drained completely, turn the water supply back on and close all valves. Once the open faucet’s flow changes from sporadic to consistent and smooth, the tank is now running properly and is full.

5. Restore Power and Turn On the Heating Element

You can restore the unit’s power and turn the heating element back on after ensuring the tank is completely full. Then turn the running faucet off and give yourself a pat on the back for a job well done.

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits. If you wait until it’s too late, the unit may begin leaking. If this happens, be sure to call a water damage cleanup crew in Raleigh, NC. For more information, visit

What To Know About Secondary Damage

1/10/2018 (Permalink)

There are a number of damages associated with flooding in Raleigh, NC. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient. Visit for more information on water damage.